Payment Policy
5.5 Payment Policy
Last updated: 4 August 2026
At Emma & Oliver London, we offer a range of secure payment options to make your shopping experience as convenient as possible. Please note that the payment methods available at checkout may vary depending on your country or region.
1. Accepted Payment Methods
We currently accept the following payment methods:
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Credit and Debit Cards
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PayPal
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Apple Pay
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Google Pay
Additional payment methods may be available depending on your location and device.
2. Payment Security
All payments are processed securely through our trusted payment providers using SSL (Secure Socket Layer) encryption.
For your security, Emma & Oliver London does not store your full payment details on our servers.
3. Payment Processing
Orders are processed only after full payment has been successfully authorised and received.
If a payment cannot be authorised, your order will not be processed and you may be asked to choose an alternative payment method.
4. Refunds
If you are entitled to a refund, for example following an approved return, your refund will be processed within 14 days of receiving and inspecting the returned item.
Refunds will be issued using the original payment method wherever possible.
Please note that the time it takes for funds to appear in your account may vary depending on your bank or payment provider.
5. Contact
If you have any questions regarding payments or billing, please contact our Customer Support team:
Email: support@emmaoliverlondon.com